4.5 RATED #1 ON GOOGLE

Trusted by 12,000+ customers

amazon
cruisecareers
internshalla
skillbee
tophire

Streamline Hiring Operations with MyOperator Recruitment Solutions

Simplify Candidate Comms with IVR + WhatsApp

Simplify Candidate Comms with IVR + WhatsApp

Toll-free + Multi-level IVR

Set up a unified toll-free number & VoIP-enabled IVR for seamless candidate inquiry handling, ensuring prompt responses during the application process.

VoIP Enabled Dialing

Boost recruiter efficiency with VoIP-enabled dialing, increasing candidate outreach rates.

Mobile-First

Empower recruiters to manage calls and engage with candidates on the go, facilitating efficient remote recruitment support.

WhatsApp Support

Elevate candidate experience by using WhatsApp for timely notifications, updates, and personalized interactions.

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Close Recruitment Loop with MyOperator + ATS

Close Recruitment Loop with MyOperator + ATS

Recruitment Management

Integrate with ATS like Zoho Recruit to deliver a connected hiring experience.

Manage Productivity

Efficiently track recruiter productivity with customizable admin and recording reports, gaining insights for optimization in the hiring process.

AI Speech Analysis

Monitor recruitment calls, generate summaries, and gain insights with AI-enabled speech analysis.

Truecaller Integration

Enhance more call pick-ups with your verified business account through Truecaller integration.

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Hiring on the go with MyOperator Corporate Line

Hiring on the go with MyOperator Corporate Line

MyOperator Dialer App

Manage candidate communications on-the-go through your mobile phones with call management features and performance monitoring.

Handle Follow-ups

Streamline follow-ups in recruitment by utilizing WhatsApp, SMS, or outbound calls, ensuring timely and effective communication throughout the candidate engagement process.

CRM Connect

Ensure a unified view of the end-to-end hiring cycle with API-based integration across CRMs and ATS from the recruiter’s mobile.

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Quality Assessment of Hiring Teams Made Easy

Live Tracking Team Performance

Receive reports comparing performance across recruiters, teams, locations, and departments, enabling efficient tracking of key business KPIs and identification of top-performing agents in the recruitment process.

Live Status of Each Agent

Gain real-time insights into your team's availability, ensuring quick understanding of whether recruiters are on calls, on break, or unavailable during crucial recruitment activities.

Immediate Quality Control

Provide Quality Managers in recruitment with instant access to call recordings and notes, offering ultimate control for immediate quality assessment and improvement.

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Customer Speaks

Amazon

MyOperator not only efficiently catered to our given requirements but also simplified it further with their advanced features. Our call volume remains significantly high and we really appreciate how the MyOperator solution has been steady all this while.

Anuraag Tapkir, Recruitment Manager, Amazon

Wow Momo

Transitioning from traditional calling methods to MyOperator has significantly impacted our recruitment process. The call recording and tracking module has proven invaluable in managing candidate-client interactions. The personalized post-confirmation support provided by MyOperator goes beyond the typical recruiter tasks, creating a positive impact on candidates' lives. This comprehensive solution has reduced candidate ghosting rates and elevated our overall recruitment experience.

Sagarika Gujar, Associate Director, TopHire

Wow Momo

We partnered with MyOperator to address our communication challenges. By leveraging cloud telephony and WhatsApp business solutions, we aim to provide better support, increase engagement, and streamline our operations. We anticipate enhanced brand image, reduced costs, and improved conversions

Ujjawal Chauhan, Co-Founder, SkillBee

Success Stories

How MyOperator helps Recruitment Leaders Boost their Revenue and Customer Engagemen

How MyOperator streamlined the Hiring Process for Amazon

How MyOperator streamlined the Hiring Process for Amazon

Discover How MyOperator partnered with Amazon to:

Evenly distributed job candidates among different regional members of the HR team.

Transfer agent calls efficiently with real-time updates.

Reduce HR team manual task significantly

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How SkillBee boosted lead conversion with MyOperator

How SkillBee boosted lead conversion with MyOperator

With MyOperator’s integrated Voice + WhatsApp solution, SkillBee was able to:

Enhance brand image and customer relationship.

Reduce operational costs and time, enhancing communication efficiency.

Generate positive impact on conversion rates and revenue generation.

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Hire Faster and Better With

With MyOperator Cloud Contact Center

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The Complete Voice + WhatsApp Management Features For Fast Growing Recruitment/Hiring Companies

Single business number

Get a single branded virtual or toll-free number for your company

VoIP Enabled Autodial

Enhance business efficiency by automating outbound calls, optimizing agent productivity, and enabling personalized client interactions.

Multilingual IVR

Welcome your clients in the language they speak. Localize your IVR greetings and prompts with our muti-lingual language support.

Call Recording

All conversations routed on MyOperator are automatically recorded and saved in your user panel. Access recordings any time for quality or training purposes.

IVR + SMS

Deliver omni-channel communication. Automatically send SMS after every call to deepen client/job seeker engagement.

CRM Integration

MyOperator IVR platform integrates with all major CRMs helping you seamlessly manage leads and client engagement.

Truecaller Integration

MyOperator integrates with Truecaller to provide you numbers with verified calling and higher pick-up rates.

Help-desk Integration

Automate ticket creation by connecting to any helpdesk with our powerful APIs

24x7 Support

Get dedicated support whenever you hit a snag or have any query using our IVR software.

Live Analytics and Reports

Track call performance of your support team. Get daily reports on the number of calls placed, received, and missed.

WhatsApp API

From team collaboration to lead generation, streamline project management and client communications with WhatsApp API

Enterprise Mobility

Enable remote sales and support teams with MyOperator Corporate Line mobile app.

Frequently Asked Questions

What are the charges for using the MyOperator platform for Recruitment/Hiring Companies?
MyOperator offers flexible agent-based pricing starting as low as Rs 1250 per month to manage unlimited calls. If you are a start-up, you can also apply for our start-up credits of upto Rs 50000.
Call center software and contact center software are both used to manage customer interactions, but they have different scopes and capabilities. Here are the key differences between the two:
  • Scope of Interactions: Call center software excels in voice interactions, while contact center software offers a wider range of channels for customer engagement.
  • Channels Supported: Call center software primarily supports voice calls, whereas contact center software offers a comprehensive suite of communication channels.
  • Customer Engagement: Contact center software enhances customer engagement by catering to diverse communication preferences, while call center software excels in voice communication.
  • Multi-Channel Capabilities: Contact center software provides a unified platform for managing interactions across various channels, offering a seamless experience for customers.
  • Customer Relationship Management (CRM) Integration: Both call center and contact center software can integrate with CRM systems, but contact center software often offers more extensive CRM capabilities.
  • Scalability and Flexibility: Contact center software is highly scalable and adaptable to evolving communication strategies, while call center software may be more static in nature.
  • Analytics and Reporting: Contact center software typically offers advanced analytics and reporting for various channels, while call center software focuses on voice call metrics.
Yes, MyOperator provides both the solutions custom to your business needs.
The key advantages of MyOperator VoIP for Recruitment/Hiring Companies include:
  • Cost Savings: MyOperator VoIP helps cut operational costs by using internet-based calling, eliminating the need for traditional phone lines and long-distance charges.
  • Flexibility to Scale: MyOperator VoIP is easily scalable, allowing recruitment businesses to adjust communication capabilities according to changing call volumes, whether big or small.
  • Efficient Call Routing: Ensure incoming calls go to the right agents or departments, improving efficiency and client satisfaction
  • Boosted Productivity: MyOperator VoIP provides tools like call monitoring, recording, and real-time analytics, enabling supervisors to monitor and coach agents for improved performance.
  • Remote Work Options: VoIP's flexibility allows agents to work from anywhere with an internet connection, supporting remote work options and business continuity during challenging times.
  • Multi-Channel Communication: In addition to voice calls, MyOperator VoIP supports email, chat, and SMS, providing an omnichannel experience for clients.
  • CRM Integration: Integrating with your CRM system, MyOperator VoIP allows access to valuable client/job seeker data during calls, improving interaction quality and personalizing customer service.
  • Reliability: MyOperator VoIP ensures high call quality and reliability, keeping call center operations running smoothly without interruptions.
  • Data Security: The platform prioritizes data security and compliance, helping recruitment companies meet regulatory requirements and protect sensitive client information.
  • 24/7 Support: Access 24/7 customer support for assistance, ensuring uninterrupted service for recruitment and hiring activities.
Incorporating MyOperator VoIP into your hiring/recruitment company can lead to improved efficiency, cost savings, and a more seamless client/job seeker experience. This comprehensive solution, integrated with cloud call center software, empowers your business to thrive in today's competitive customer service landscape.
MyOperator stands out as the best call center software for high-growth recruitment companies for several reasons:
  • Scalability: Easily expand your call center as your recruitment business grows with MyOperator, adding agents, lines, and features effortlessly.
  • Efficient Call Routing: Handle increased call volumes with MyOperator’s advanced call routing, directing calls to the right agents promptly for enhanced client’s satisfaction.
  • Multi-Channel Support: Communicate through various MyOperator channels like voice, WhatsApp, and SMS, meeting client/job seeker preferences for a comprehensive experience.
  • Real-time Analytics: Gain instant insights into call center operations, monitor agent performance, and optimize processes for continuous improvement.
  • Cost-Efficiency: Reduce communication costs with MyOperator by eliminating traditional phone lines, allowing resources to be allocated to critical growth areas.
  • CRM Integration: Seamlessly integrate with MyOperator CRM systems, providing agents with valuable client data for personalized and data-driven interactions.
  • Reliability: Ensure high call quality and uninterrupted service, even during rapid growth periods, with MyOperator's renowned reliability.
  • Remote Work Capabilities: MyOperator enables remote work for global talent access, offering flexibility and business continuity crucial for growing operations.
  • Compliance and Security: Prioritize data security and compliance to protect sensitive customer data and meet regulatory standards.
  • Customer Support: Receive 24/7 customer support for prompt assistance, minimizing disruptions to your recruitment operations.
In summary, MyOperator is the go-to call center software for high-growth recruitment businesses, providing scalability, efficient features, multi-channel support, real-time analytics, cost-efficiency, reliability, security, remote work capabilities, and excellent customer support. Choosing MyOperator optimizes call center operations and enhances customer service for sustained success in the competitive recruitment market.
MyOperator corporate line is an app-based mobility plan that your company can use to activate, track and record remote sales teams or on-site support teams.
An IVR number is simply a virtual or toll-free number with the addition of IVR. When you dial an IVR number, the voice message and IVR menu will be played, and you will be able to speak with the desired branch/department/executive directly.
The advantages of Using IVR/Cloud Telephony in your Recruitment/Hiring Business are:
  • Professional Greetings: Welcome callers with a professional voice greeting, letting them connect directly to the right department or agent through IVR menu selections.
  • Improved Caller Experience: Enhance caller experience and speed up on-call resolution for better recruitment interactions.
  • Omnichannel Integration: Integrate WhatsApp with CRMs for seamless omnichannel communication.
  • Click-to-Call Widget: Connect clients and executives easily with a click-to-call widget on your website or app.
  • Real-Time Tracking: Monitor call center activities in real-time through reports and dashboards.
  • Multimedia Messaging: Send and receive multimedia messages with WhatsApp API integration.
  • CRM Integration: Integrate IVR with CRM for a unified view of customer data, streamlining recruitment processes.
  • Call Back Feature: Offer a call-back option for better communication flexibility.
  • Immediate Feedback: Gather instant customer feedback without additional costs, improving recruitment services.
MyOperator was founded in 2013 and is India's leading cloud telephony platform, trusted by companies such as Lenskart, Apollo, Myntra, Wow! Momo, NCERT, and many more. It is essential to the Digital India project, reaching millions of Indians with events like Pradhan Mantri's Mann Ki Baat and providing helplines for emergencies like the floods in Kerala. MyOperator is recognized as a leader in India's cloud telephony industry.
The WhatsApp integration empowers customer support and service teams to:
  • Provide clients with real-time support on WhatsApp for quick query resolution, even outside regular business hours.
  • Use chatbots to automate responses to common queries, ensuring instant replies and reducing response time.
  • Enhance customer communication by proactively engaging with clients on WhatsApp, sending updates, notifications, and appointment reminders
Yes, MyOperator Call Management + WhatsApp Solution is highly customizable to fit your unique recruitment/hiring use cases and requirements. Our team will work closely with you to understand your business needs and tailor the solution accordingly, ensuring seamless integration and optimal performance.
Absolutely, ensuring data security is a top priority for us. Our cloud contact center and WhatsApp integration strictly follow data privacy and encryption standards, guaranteeing end-to-end encryption for all communications. Rest assured, your clients' data and conversations are always kept safe and secure.
The solution brings all communication together, automates routine tasks, and improves call management, making the team more productive and the business more efficient. By simplifying call handling and engaging customers effectively, it speeds up query resolutions, reduces wait times, and boosts customer satisfaction.
Yes, the Complete Call Management + WhatsApp Solution is designed for seamless integration with various CRMs and business systems commonly used in the recruitment industry. Our team will work to ensure a smooth integration process, allowing you to access a comprehensive view of customer interactions and improve data-driven decision-making.
The cost of our IVR/call management software depends on factors like the number of calls and agents. You can find our detailed pricing information here.
The call center solution is simple to set up and accessible online. It takes a few minutes at most. Register online at myoperator.com or give the sales team a call at +91 92129 92129 to begin operating your business.
Certainly! You can try MyOperator's call center solutions for free. Just sign up for a trial, and with your demo account, you can easily set up and explore the cloud call center solution for your business. You can also write to us at hello@myoperator.com or call us at +91 92129 92129.

12,000+ Businesses Activated
200 Million Calls Enabled
4.5 Google Rating

#1 Ranked in India's Cloud Telephony Leadership Matrix

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